If you answered yes to any of the above congratulations for being honest and realizing your business has grown and the organization has not.
When working with clients who are looking to grow, too often focus on sales. It is profitability that really matters. What if everyone on your team became a marketing agent, happy to talk about their job with others, recommend people to hire, and not only meet clients and customers expectations but amaze them? Could your customers then be willing to spend more and more often? Would your customers be willing to refer you to those you never met before? Focusing on profitable sales, because every dollar sold may not be a good dollar.
"I just wanted to take a minute to let you know how appreciative I am of you taking us on as a client. We have only been working together for a few months, but your influence and direction have already made such a difference to our company. Our employees are seeing us as leaders and proud to be part of an organization willing to focus on being good people instead of cutthroat contractors. I know our non-government work will begin to flow soon as we continue to have our owners focus on diversification and strive to meet our agreed upon targets. Thank you!"
Vision Forward LLC